Recruit, develop, and energize a global Library Services organization and foster a transformational culture of knowledge sharing and connectivity. Design and deliver the Library Services Strategy in alignment with KD/KM strategy to improve information access and decision-making throughout Merck.
•As a member of the KD/KM management team, develop and manage the Library Services organization, and associated vendor relationships and budget, in alignment with KD/KM and Merck strategies.
•Coordinate with Client Services and MRL leadership to actively develop requirements for Library Services, and translate business needs into collection development and functional project plans.
•Partner with Client Services, KM Services, MRL-IT, and Information Management groups across Merck to deliver a global, Digital Library.
•Partner with Client Services Head to provide outreach to Merck stakeholders and deliver online training and awareness for Library resources.
•Build and maintain leadership in the field of electronic content access, delivery, and use, including Digital Libraries, Search Engines, and information delivery to desktop applications, virtual workspaces, and mobile devices.
•Constantly benchmark Merck Library Services against external standards and best practices, monitor content usage and ROI, and ensure compliance with all applicable laws and regulations, including Copyright.
•Serve as the Merck SME on scholarly communication and publishing standards, e-content licensing and procurement, and the design and development of techniques for information aggregation, organization, and linking.
•Collaborate externally with standards bodies and content vendors to shape the development of emerging library products and services, including delivery platforms, digital rights management solutions, and APIs.