| February 15, 2008 |
| 9:30 am | to | 11:30 am |
| February 29, 2008 |
| 9:30 am | to | 11:30 am |
| March 7, 2008 |
| 9:30 am | to | 11:30 am |
| March 21, 2008 |
| 9:30 am | to | 11:30 am |
| March 28, 2008 |
| 9:30 am | to | 11:30 am |
Seats remain for five workshops presented in Glenside, PA by the Arcadia University Department of Business/Healthcare Administration & Economics, coordinated by Bob Kieserman.
2/15 The Secret of Great Customer Service
2/29 Independent Contractors in Your Library
3/07 Be Our Guest, Be Our Guest
3/21 Successfully Coping with Difficult Customers
3/28 Writing a Strategic Plan for Your Library
This series of five workshops has been designed for the library manager. You can attend individual workshops or the entire series. If you manage a library department, a library program, or are the director of any type of library, this series will offer you new ideas and many opportunities to learn from your colleagues in attendance.
Workshop descriptions and registration information is available from Bob Kieserman & Company.
| March 5, 2008 |
| 1:00 pm | to | 4:30 pm |

So what exactly is web 2.0? Is it just a marketing buzzword or something with real application potential that I need to learn more about?
The goal of MLA’s spring webcast is to provide participants with a basic understanding of web 2.0 terminology and concepts, assess the effect of the technology on heath sciences library services, and identify the impact of web 2.0 services on health care today and in the future.
Read more>>>
The Health Resources and Services Administration (HRSA) is offering a free online learning experience for health care providers who wish to:
- improve patient communication skills
- increase awareness and knowledge of the three main factors that affect communication with patients: health literacy, cultural competency and low English proficiency
- implement patient-centered communication practices that demonstrate cultural competency and appropriately address patients with limited health literacy and low English proficiency
Participants may choose to take the course for credit (CEU/CE, CHES, CME, CNE) or not for credit.
Developed in partnership with several federal agencies, including the National Library of Medicine, the course has five modules and can be completed at your own pace. Estimated completion time is 5 hours. To register go to: http://www.hrsa.gov/healthliteracy/training.htm
| January 8, 2008 | to | January 9, 2008 |
Spaces are still available for next week’s classes in Philadelphia taught by RML MAR staff. Email rml@library.med.nyu.edu to register.
See below for class descriptions and details:
Join MAR staff, network members, and other information professionals for in-person continuing education classes on January 8 and 9, 2008 at the University of the Sciences in Philadelphia, PA. Classes are FREE of charge.
To sign up for a class, e-mail us at rml@library.med.nyu.edu and let us know which class(es) you want. All classes will take place in the McNeil Science and Technology Center (STC) Room 147, University of the Sciences in Philadelphia. Confirmation and directions will be sent prior to the class dates. Space is limited, so sign up soon!
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Librarians Dolores Judkins and Patrice O’Donovan presented a 4 hour session, “Finding the Evidence: Evidence-based Practice in Nursing” at the New Jersey Hospital Association Conference Center, Princeton, New Jersey on Wednesday, November 28, 2007. Dolores Judkins is the Head of the Research and Reference Department at the Oregon Health & Science University, Portland, Oregon. Patrice 0’Donovan is the Portland Campus Library Director, Linfield College School of Nursing and Health Sciences, Portland, Oregon.
102 medical librarians and nurses attended this very informative session. While most of the attendees came from New Jersey, there were attendees from New York, Massachusetts, Pennsylvania and Delaware.
Read more>>>
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