Unified Health Communication 101: Addressing Health Literacy, Cultural Competency, and Limited English Proficiency

The Health Resources and Services Administration (HRSA) is offering a free online learning experience for health care providers who wish to:

  • improve patient communication skills
  • increase awareness and knowledge of the three main factors that affect communication with patients: health literacy, cultural competency and low English proficiency
  • implement patient-centered communication practices that demonstrate cultural competency and appropriately address patients with limited health literacy and low English proficiency

Participants may choose to take the course for credit (CEU/CE, CHES, CME, CNE) or not for credit.

Developed in partnership with several federal agencies, including the National Library of Medicine, the course has five modules and can be completed at your own pace. Estimated completion time is 5 hours. To register go to: http://www.hrsa.gov/healthliteracy/training.htm

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