Seats remain for five workshops presented in Glenside, PA by the Arcadia University Department of Business/Healthcare Administration & Economics, coordinated by Bob Kieserman.
2/15 The Secret of Great Customer Service
2/29 Independent Contractors in Your Library
3/07 Be Our Guest, Be Our Guest
3/21 Successfully Coping with Difficult Customers
3/28 Writing a Strategic Plan for Your Library
This series of five workshops has been designed for the library manager. You can attend individual workshops or the entire series. If you manage a library department, a library program, or are the director of any type of library, this series will offer you new ideas and many opportunities to learn from your colleagues in attendance.
Workshop descriptions and registration information is available from Bob Kieserman & Company.
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